Facebook Jargon to Plain English dictionary

“Have you noticed in your business page newsfeed that some of the businesses who you have fanned have tagged you in a post even though you didn’t ‘like’ them with your personal profile?”

If that didn’t make any sense at all you’re in the right place!  Facebook has opened up a whole new world of jargon and the worst part of it is they have co-opted ordinary english words and given them quite specific new meanings.  Sentences still sound like English but they make no sense.  Fear not!  Check out our Jargon to Plain English Dictionary and you’ll be lol-ing.

Abbreviations:  Facebook only allows you to use 420 characters in a post or status update so people shorten or abbreviate key phrases.  Some common ones include:

lol – laughing out loud

FB – Facebook

If in doubt you can check the Urban Dictionary website (it’s definitely wise to do this as not all abbreviations are appropriate for business use).

Admin: The admin of a business page is usually the person who set it up.  First they need to be using Facebook as an individual and have a personal profile and then the individual creates a business page.  Once the page is up and running other people can be added as admins and this is most useful for larger businesses and organisations.

Business Page: A Business page must be set up by a person.  Once set up it allows a business to interact on Facebook in many of the same ways an individual can.  There are a few key differences; a business can have fans/likers but not friends.  This limits the amount of information a business can access about the people who like it (which is fair enough!).  The other limitation is that businesses can’t tag ‘fans’ in photos and posts unless the page admin also has them as a ‘friend‘.

Fans/Likers: This refers to people who have visited your Facebook business page and clicked on the little ‘like’ button.  Anything you post as your business page will show in their news feed.  They have effectively agreed to receive information from your business by ‘liking’ it.  ‘Liking’ a page is sometimes also called ‘Fanning’ a page.

Friends: These are people who have made a personal connection with you (as opposed to your business).  This is a much more reciprocal relationship; you see their posts in your newsfeed and they see yours.  Most people prefer to limit their Facebook ‘friends’ to people they actually know outside of Facebook.

Like: If people like what you say they can click on the word ‘like’ underneath your post and you will see a message appear underneath that says “So-and-so likes this”.  They can also make a comment if they want to.

Likers: see Fans

Newsfeed: the two key components to interacting with Facebook are the Newsfeed and the Wall.  The newsfeed is an endless stream of snippets that come from friends and businesses you have liked.  Your newsfeed is unique to you and no one else can see your version.  Your personal profile has a newsfeed and each business page you admin has one too.

Personal Profile: Everything on Facebook starts with an individual.  You have to have a personal profile as yourself before you can set up a business page.

Post/status update: Anything you type in the ‘what’s on your mind?’ box near the top of the screen.  You can add a photo, a link, a video or a question/poll or you can just use text.

Sharing: Sharing is a great way to help out other businesses on Facebook and to give useful info to your page’s fans.  Any post that includes a photo, video, link or poll also has a little button underneath it labelled ’share’, clicking on this enables you to post that piece of content on your own wall and it will appear in your fan’s newfeed.

Tagging: Tagging is a way to let other people know that you are talking about them and to share business you like with the people who receive your posts.   There are two ways to tag someone (and be aware that Facebook does seem to be changing the rules on this one at the moment)…

Tagging a photo – when you click on a photo you should see a link on the bottom left handside, under the photo, that says ‘tag this photo’.  Clicking on it turns your cursor into a small cross.  Click on a person’s face with the cross and start typing their name.  Press ‘enter’ when you’re finished.  The person will get an email notification that they have been tagged in your photo.

@ tagging – When you are typing using an @ symbol will pop up the tagging box.  Start typing the person or business name and select from the list.  This will also send them an email notification that they have been tagged in your post.

Wall: Along with the newsfeed, the wall is the other key component of your interactions using facebook.  You wall is like a public notepad, like those little notepads people used to have beside their front door in the old days.  Things that you write show up there and people can leave you messages there too.  It is important to note that when other people write on your wall it does not go out to all your friends/likers.  People can come to your wall and read it (so it is still public) but it won’t generally appear in other people’s newsfeed.  You have a wall for your personal profile and a wall for each of the business pages you admin.   People will use your business page wall to interact with your business.

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How to turn on photo tagging so your fans can tag themselves in your photos…

How to turn on photo tagging so your fans can tag themselves in your photos…

There is no super easy way to do this…you need to be a bit tricky :-)

1. Go to your Facebook page.

2. On the top, right of the page click on “Edit Page”.

3. In your browser’s URL you can find the page’s ID, which is the number that comes AFTER ‘edit/?id=’

4. Copy and paste it into notepad (or similar)

5. Copy and paste this URL in your browser address bar

http://www.facebook.com/pages/edit/app_settings.php?id=REPLACEME&aid=2305272732

6. Don’t hit enter!

7. Go back to your notepad doc and copy the page ID

8. Use it to replace the text that says REPLACEME in the URL from step 5

9. Then click enter to load this hidden setting page for your Facebook photos

10. Click the setting for “Allow All Fans to Tag Photos”

11. Save your settings and you’re done!

Now your fans will be able to tag themselves in your photos AND you get to feel like a Facebook power user!

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Merger creates one of New Zealand’s largest online design & development groups

Graham Gaylard, CEO of NetValue Ltd

Graham Gaylard, CEO of NetValue Ltd

Waikato based NetValue Ltd is expanding its business capability and has announced its merger with WebSpring Ltd, an award-winning online marketing company.

The future of web development is very promising and NetValue is leading the way in this area. “We wanted to expand our own capability in online marketing and what better way to do so than to embrace a company that has the right formula.” said Graham Gaylard, CEO of NetValue.

NetValue sees WebSpring’s expertise in the area of online marketing and social media as increasingly critical for business. The combination of NetValue’s capabilities in web development and software development and WebSpring’s expertise in online marketing creates the total online business solution. “We are looking forward to offering our existing clients new areas of expertise to help grow their businesses online” said Mr. Gaylard.

NetValue Ltd was established six years ago with three staff. It has grown significantly from these humble beginnings. Today with almost 50 staff, the company boasts one of the New Zealand’s largest online design and development groups with a number of internet related commercial interests.

WebSpring’s success to date can be attributed its enthusiastic and focused team. In understanding this critical success factor, NetValue have retained the entire WebSpring staff.

“This was an inevitable step forward for WebSpring following its rapid growth after the award win” says Elisabeth Soffe, former WebSpring General Manager and Director, now NetValue’s new Sales and Marketing Manager. WebSpring Ltd was awarded Waikato’s Best Emerging Business in 2009 at the Westpac Waikato Business Excellence Awards and were finalists in the Innovation Award.

The NetValue Group is actively looking to acquire other successful companies in the IT and Online sector to continue this strong and rapid growth. “We are keen to hear from business owners interested in exploring possibilities with us”, says Mr Gaylard.

About NetValue:
NetValue Ltd was incorporated with the aim of building a world class software development and online services group. Since inception it has pursued strategic businesses and in doing so has acquired several key technology companies, the primary businesses include Reel Two Ltd (high-end database development and high performance computing), SLIM Search™ Ltd, Interspeed (website development and hosting), SitesOnline (website development and hosting), Key Software (accounting and job costing) and WebAddress (wholesale domain names).

For more information, please visit www.NetValue.net.nz

Contact:
Graham Gaylard, CEO
NetValue Ltd
NZ: 0800 876 321
International: +64 7 859 1007

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Significant Win for Hamilton Charitable Trust

While attending a local business event, Lifestyle Trust – trading as Interactionz, a Hamilton based charitable organisation, never dreamed they would walk away with a valuable $3,000 social medial marketing package. This amazing prize was up for grabs to all local businesses and organisations attending a Waikato Chamber of Commerce event, hosted by WebSpring Ltd, on June 1st, 2010.

Interactionz CEO, Lynda Millington, is delighted with the win “We are starting to devise a marketing strategy and we have looked at traditional promotion, like newsletters, but had not considered social media as the ability to invest was limited.” The prize donated by WebSpring will allow Interactionz to facilitate new initiatives, promote the Trust, its three Hamilton community centres, up-coming events and connect with its stakeholders.

The prize, valued up to $3,000, included a full online marketing strategy, customised blog or website, with a number of options to select from (depending on the most suitable strategy). Options included Twitter and Facebook for business, an online advertising programs and full comprehensive training for staff. Interactionz will be able to choose the combination that best suits their organisation.

Leading the way with a ‘person driven practice’ methodology, Interactionz assists people with disabilities to live the life they choose, empowering lifestyles and enabling them to create a life which is meaningful and satisfying. As the name suggests, Interactionz focus is on strengthening the relationships which will enable this to happen. Interactionz relies on Government funding, sponsors and fundraising to provide its invaluable service to the Waikato community. “Funding is getting tighter and its increasingly difficult to make ends meet, there is never enough left over for marketing activity” says Ms Millington.

Being able to reach these members of the community with new online communication tools, like Facebook, will also play a major part in developing a more complete communication strategy for the Interactionz. Facebook in New Zealand has over 1.2 million subscribers, so with over 27% of the NZ population using this forum for communication, a professional strategy will only generate more exposure for Interactionz and allow for a greater level of community engagement. “Through social media we can create another way to assist with empowering the lifestyles of individuals with disabilities and their support networks in an online space, that they feel comfortable with” says Ms Millington.

WebSpring Ltd generously donated the prize as part of a promotion at a Waikato Chamber of Commerce Business After 5 (BA5) event. “We wanted to show the Waikato business community that using popular online social media networking sites can benefit businesses through cost effective marketing and promotion strategies” says WebSpring’s General Manager, Elisabeth Soffe, “The Chamber BA5‘s provide a great platform to do this.”

Recent winners of the 2009 Best Emerging Business at the Westpac Waikato Business Excellence Awards and finalist in the Innovation category, WebSpring was thrilled that the donated prize went to a worthy charitable organisation. Mrs Soffe proudly admits, “when we encouraged those business that did not need the prize to donate it to a local non-profit orgnaisation, we never thought it would be such an organisation that would win. WebSpring couldn’t be happier with the result.” WebSpring, a Hamilton based online marketing company, specialises in website design and development, online marketing strategy, social media marketing, online advertising and search engine optimisation.

If you are interested in finding out about the services available at Interactionz, or if you feel that Interactionz may be able to assist you or a member of your family, please visit their website www.interactionz.org.nz or contact the team on 07 847 4255.

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WebSpring wins Best Emerging Business Award 2009

Winning a Business Excellence Award has always been part of the plan for fledgling web and online marketing business WebSpring.

The ambition was realised at the Westpac Waikato Business Excellence Awards, where the company won the WEL Networks Best Emerging Business Award and achieved Finalist in the Innovation category.

General Manager Elisabeth Soffe said her team is delighted with the accolade, proving they are on the right track with their goal to achieve “number one status” in their field.

“Our business is only 13 months old, we started planning our business awards entry eight months ago. In a market with very little barrier to entry, this award has differentiated us from our competitors,” Elisabeth said. Read More »

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